Matthew Curtis

20/20 Vision.... Planning for 2020

I am sure that there will be plenty of us making connections between the year 2020, and having 20/20 vision - a measure of clarity of eyesight over a distance of 20ft.

Often when we talk about 20/20 vision in respect of planning or decision making it can be to rationalise things that didn't work out so well due to unforeseen factors... we say things like "it's easy to have 20/20 vision in hindsight"

At the time of writing we are about to enter Q4 of 2019. Volatility, Uncertainty, Complexity & Ambiguity (VUCA) levels are at levels that many business leaders & managers have never experienced before. The UK & EU are on or not on the cusp of a new relationship, the Middle East seems to be on the brink again, whilst China & the USA are in the midst of a trade war.

UK employment is at joint highest levels since records began, levels of vacancies are also running at high levels & pay is increasing quicker than inflation, great news if you are keen to capture customers extra disposable income, but more of a challenge in the battle to attract new talent into your business.

It's also true to say that the UK & the UK is far from alone in this has a productivity challenge.

Productivity has been flatlining, since the financial crisis, of 269,250 businesses formed in the UK in 2012 only 43% made it to 5 years old. (Source ONS)

What does it all mean?

If you are planning ahead for 2020, taking a simplistic incremental view to your revenue and costs might not be good enough, what if their is a further attack on Middle East oil production, what might a no-deal Brexit, delayed Brexit or no Brexit mean for your business, not only in terms of your ability to access raw materials or move goods across borders but what about accessing talent?

If salary expectations rise above inflation, what can you do to address your own productivity challenges? Can you create more with the team you have already? can you engage them more fully so they are less likely to be tempted away by a competitor with deeper pockets?

What can you do?

This year is the perfect opportunity to take a holistic view to your planning, utilise the data hidden in your CRM and ERP systems, harness the knowledge of your people & customers. Scan both the external horizon but also take a look inwards at your people, processes & resources to make sure they are being developed to overcome your productivity challenges, making your business not only one of the survivors but a top performer.

Where can I get some help?

M4C Consulting, Coaching & Training can help you on the journey to not only creating your 2020 vision, but in engaging your teams in the process to get their commitment rather than compliance. Support can extend throughout the communication, launch and implementation phases as required.

How do I find out more?

To arrange a chat about how M4C can help your business call 0191 8107170 or 0208 0580046 alternatively email Take-off@m4cltd.com M4C Consulting Coaching & Training

https://www.linkedin.com/pulse/2020-visionare-you-making-your-plans-matthew-curtis
by PH795074 2 February 2026
Across the last 18 months, we’ve spoken with more than 70 founders, directors, senior managers and emerging leaders across UK SMEs and mid‑market organisations. Different industries. Different stages of growth. Different cultures. Yet the same leadership challenges surfaced again and again. These insights aren’t theoretical. They’re real, repeated, and shaping the future capabilities of organisations trying to scale. Below, we share the four most prominent leadership trends that emerged — and what businesses can do to address them. 1. The Leadership Development Gap Is Wider Than Ever One of the clearest trends is this: Leaders are promoted early but developed late. Many take on their first leadership role before 30. Yet they often don’t receive meaningful training, mentoring or coaching until after 40. That means a decade of: Learning through trial and error Relying on inherited habits (often from poor managers) Inconsistent decision‑making Teams absorbing the cost of avoidable mistakes This “sink or swim” approach creates predictable problems: ⚠️ High turnover ⚠️ Misaligned behaviours ⚠️ Poor communication ⚠️ Burnout for talented individuals “figuring it out” alone. The good news? This gap is entirely solvable with structured development pathways — ones that begin the moment someone shows leadership potential, not after they’ve already struggled in the role. 2. Change Isn’t the Problem — Uncertainty Is While every organisation is grappling with change, the real challenge leaders face is leading people through it. Across hundreds of comments, a consistent message emerged: People don’t resist change. They resist feeling unprepared for it. Teams fear: Losing competence Being left behind Increased pressure without clarity Change that feels imposed rather than explained The most successful leaders do three things exceptionally well: Create a clear, compelling narrative for change Explain the opportunity — what improves for customers, teams, or the business Address the risk of doing nothing When leaders shift from “telling people what’s changing” to “helping people see why change matters,” adoption accelerates and resistance drops. 3. The hardest step in a career isn’t senior → director... It’s expert → leader. This is the transition that repeatedly causes the most friction. Top performers get promoted because they’re technically strong. But the moment they lead others, the job changes completely. They must shift from: Doing → Enabling Solving → Coaching Control → Empowerment Certainty → Curiosity And that identity shift doesn’t happen automatically. In many cases, new managers feel stuck between “being the expert” and “being a leader,” resulting in: Poor delegation Over-involvement in the work Bottlenecks Frustrated teams Emotional exhaustion Formal support during this transition — through coaching, manager frameworks, and practical skill‑building — is one of the highest‑ROI investments any business can make. 4. Growing organisations need structure — not just great intentions Many early‑stage or founder-led businesses reach a tipping point where informal ways of leading no longer scale. We repeatedly heard challenges such as: “We’ve grown too quickly for our processes.” “People don’t have clarity on expectations.” “We need to formalise how leadership works here.” “We don’t have a consistent set of values or behaviours.” The fix isn’t bureaucracy. It’s structure with purpose. Growing organisations benefit massively from: ✔ Clear, lived company values Not posters. Behaviours. ✔ Defined leadership pathways So people know what leadership looks like here. ✔ Competency models That create consistency in how leaders coach, communicate, and make decisions. ✔ Succession planning So progress is planned, not reactive. ✔ A leadership development system Integrated into performance, recruitment, and culture. When these foundations are in place, businesses scale faster without losing who they are . What This Means for UK Businesses in 2026 Across all four trends, one message stands out: Leadership isn’t something you leave to chance. It’s something you build deliberately. The organisations that will win in the next decade won’t simply have great products or services. They’ll have strong leaders at every level — equipped, confident, aligned, and ready. That takes intentional design, evidence‑based development, and the kind of structured support that turns potential into capability. How M4C Helps At M4C, we work with leaders and organisations to: Diagnose their leadership capability Build competency-led development pathways Equip new managers with practical, usable leadership skills Support founder transitions and succession planning Embed change-ready cultures Create scalable leadership systems that organisations can own long-term If your organisation is growing — or needs leadership to grow — we’d love to help you build the structures and capability to get there with confidence..
by PH795074 2 September 2025
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by PH795074 25 March 2025
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